PGC Newsletters: 2016 Issue 1

Download 2016 Issue 1 (PDF)

Business Made Easy

Joyce Arita-Liberman

A Message from Joyce Arita-Liberman, General Manager

2015 has been a year of many opportunities

I hope you have been as excited about all of the possibilities as we have! With many of our long-term building projects in full-swing, all of us in the Building Management Office have been busy, bustling around, trying to make your experience and your visitors’ experiences as positive as possible. We very much appreciate your cooperation and understanding as we maintain and modernize our beautiful, one-of-a-kind property.

Managing Operating Cost Equals No CAM Increase

2016 is going to be an exceptional year – the building owners continue to invest in modernizing the center and upgrading building systems so we can better serve you, our valued tenants. We have been diligent in managing operating costs (despite various challenges to include volatile energy prices, mandated minimum wage increases and escalating operating costs for insurance and utilities as examples) and as a result we are projecting no CAM increase in 2016. It is our goal that the on-going work for these upcoming transitions in 2016 will be smooth and unnoticeable to you.

As you peruse the contents of this Newsletter, I invite you to reflect on the good times we’ve had in 2015; it has been such a pleasure looking back over the year’s tenant events at PGC. These events are definitely one of the amazing benefits of being at the Pacific Guardian Center as they offer us the ability to come together as a community within the broader context of Downtown Honolulu. We look forward to hosting them as much as we hope you enjoy them.

Mahalo nui loa for your support and for a fantastic 2015. It is our continued pleasure to serve you and extend our best wishes for a Happy and Prosperous New Year!

Clarissa Marquart

A Message from Clarissa Marquart, Operational Manager

2015, A Busy Year at PGC

It’s certainly been a busy year here at the Pacific Guardian Center. A number of our building projects are coming to a close this year. You may have noticed that numerous floor lobbies and corridors have been repainted, along with the elevator doors on many of the floors in the building. You also may have noticed that we have completed saniglazing work in the restrooms and a number of other aesthetic upgrades throughout the property as part of our commitment to maintain a clean, fresh appearance for you and your visitors. What you may not have noticed are the countless projects and efforts that we and our maintenance staff have undertaken in order to maintain many of the building systems upon which we rely and utilize on a daily basis. The HVAC system in particular comes to mind; we have begun and/or completed several projects to optimize our air conditioning, ventilation, and chiller systems. Additionally, our fire life safety panel was replaced and wiring and devices upgraded for the towers. This was Phase One of a five-phase project anticipated to be completed by 2020.


The elevator modernization project is moving forward and on-schedule. We are very pleased that all three parking elevators, two Makai Tower elevators, and one Mauka Tower elevator have been completed. We will be releasing an additional modernized elevator in the Makai Tower in January 2016 and will begin modernizing the Dillingham Transportation Building elevators around the same time. Otis Elevators will be hosting a Coffee Talk at our Conference Center in the Makai Tower on January 12, 2016 at 10:00 AM to answer any questions regarding the DTB modernization and its impact on our valued DTB tenants. For more information, please email

In line with ownership’s goal to maintain PGC as a Class A property, in addition to the elevator modernization project, we will be commencing 20+ building upgrade projects in 2016. PGC’s Access Control system will be replaced with a new security system, so we will be upgrading our access cards (fobs) and card readers throughout the property, thus increasing our security measures and monitoring capabilities. We will also be issuing new fobs to all current fob holders in 2016 and will be sending out email memoranda prior to distribution. Lastly, we will be completing a chiller optimization project in early 2016 which will further increase operation efficiency and reduce our energy consumption.

David Whitaker

Team Member HIGHLIGHT - David Whitaker

Property Administrator

David is the newest (and a very energetic) addition to our team in the Building Management Office and we’re very excited to have David join the team. David is taking over for Victoria Lyons, who will be missed and who we wish the best in her pursuit of other career opportunities closer to her home in Kailua.

My name is David Whitaker and I’m very excited to be joining the PGC Team as the Building’s Property Administrator. A little about my background – I grew up in Boston, Massachusetts, attended McGill University in Montreal, Quebec, and have lived in Tokyo and Los Angeles, before moving to Honolulu in 2013 to be closer to family here in the Islands. I have held various positions in the real estate industry here on Oahu since my arrival and I was very eager to join the PGC Team, having worked with Joyce Liberman previously in another capacity. I very much admire all of my co-workers here at PGC and have already learned so much in my new position.

Please feel free to drop by the Building Management Office to say “hello!”

Independence Day

Tenant Events Recap

Independence Day Celebration
July 2, 2015

There’s no better way to celebrate our nation’s independence than with a traditional, red-white-and-blue feast: hot dogs! And of course, no celebration would be complete without live music and entertainment!


September 16, 2015


October 30, 2015

As usual, our tenants pulled out all the stops with their karaoke, costumes, and pumpkins.

Food Drive

Food Drive – November 2 - 24, 2015

Our tenants really came through for the Hawaii Food Bank. We collected 324 pounds of food!

Angel Tree

Angel Tree
December, 2015

Every year, we hold an Angel Tree Gift Drive, where tenants are able to fulfill the Christmas wishes of children in our community. This year, Pacific Guardian Center tenants provided gifts for 50 children!


December 18, 2015

Wassail is our favorite event of the year! Our modern spin on this old, English holiday includes delicious pastries and piping-hot coffee and cider. A great way to end the year!

Open for Business

To all our new tenants, our warmest welcome, and to all our existing tenants, thank you for your continued business.


  205Rezents & Crowley, LLP

  306Richard Wilson

  309Total Resource Management

  316Preston Easley

  326Kudlich Insurance Services

  400William Sink

  410/411Sumida Au & Wong LLLC

  432David Latham

  741Honolulu Café

  765Bank of the Orient

Makai Tower

  151Hawaii Commercial Real Estate, LLC

  181Chelsea Group

  1800Kowa Waikiki

  1875American United Life Insurance

  1880Pacific Mortgage, Inc

  2150Burns & McDonnell

  2170Cache Valley Electric Company


  2550Helber Hastert & Fee


  100Diamond Head Financial Advisors

  122Manpower Group US Inc.

  1520The Michaels Development Company

  1640Hoppe Goodwin Martin

  2115Associa Hawaii

  2120PSH Insurance, Inc.

  2600Case Lombardi Pettit - A Law Corporation

  2860Ansaldo Honolulu JV

Vacant Suites

Pacific Guardian Center has office space available ranging from a 287 SF office to a full-floor suite (14,139 SF) with ocean views! Please give our leasing agents at Hawaii Commercial Real Estate a call at (808) 440-2770 or visit them in Suite 151, Makai Tower.

Pacific Guardian Center

2016 Building Holiday Schedule

President’s Day:Monday, 2/15

Memorial Day:Monday, 5/30

Independence Day:Monday, 7/4

Labor Day:Monday, 9/5

Thanksgiving Day:Thursday, 11/24

Christmas Day:Monday, 12/26

Just a quick reminder that services such as After-Hours air conditioning or visitor access to Pacific Guardian Center will not be available during Building Holidays without prior written request to the Building Management Office. Please be sure to submit your requests no later than 3:00PM of the previous work day in order to receive service. Requests can be emailed to, hand delivered to the Building Management Office (Makai Tower, Suite 1270), or by fax to 533-2047.

Back to News

Back to Current News

Want to Get A Word In?

Here’s your chance to let others at Pacific Guardian Center know what’s going on with your company! Is there a new addition to your company? A congratulatory message you would like to convey? What about a promotion or a service or product that you offer that others may find interesting? We’ll spread the word for you in the upcoming issues of Pacific Guardian Center, BUSINESS MADE EASY.

Submit your story to David Whitaker by fax 533-2047, by email to, or by delivery to the Building Management Office, Makai Tower, Suite 1270. Management retains the right not to accept any request it deems inappropriate for the newsletter.

Pacific Guardian Center, BUSINESS MADE EASY, is published four times annually by:

Graphic Artist: Stephanie Higa