PGC Newsletters: 2016 Issue 3

Download 2016 Issue 3 (PDF)

Business Made Easy

Joyce Arita-Liberman

A Message from

Joyce Arita-Liberman, General Manager

It's a busy time of year for us at Pacific Guardian Center - many of our improvement projects and initiatives are now in full-swing!

We are currently finalizing our efforts to roll out our new work order and maintenance system. Soon, all PGC tenants will be able to input work orders and requests directly online. We will also be having a third party consultant, CEL & Associates, conduct a tenant satisfaction survey this quarter. We greatly appreciate our tenants' participation in the survey as it helps us to understand what is important to you and improve our services.

We would also like to extend a warm mahalo to all of the vendors and tenants who participated in this year's Earth and Health Fair in April. It was very well-attended and we're looking forward to our next event, Independence Day, on July 1.

Independence Day Celebration - July 1 from 12:00 Noon

Clarissa Marquart

A Message from

Clarissa Marquart, Operational Manager

As you all know, we at the Management Office are working very hard every day to maintain Pacific Guardian Center as a Class A business center. In keeping with that effort, we are getting underway with efforts to upgrade our building security system. Your offices have already received update requests for the security access cards that are assigned to your suites. Over the next few months we will be distributing new access cards that are to be used concurrently with the current cards until we complete the upgrade.

Our elevator modification project is well-underway and on-schedule. We recently completed and released a newly modified elevator in the Makai Tower and, we are proud to announce, the Dillingham Transportation Building freight elevator has been released by Otis. As always, we truly appreciate the cooperation we receive from our tenants as we go through this transition.

DTB Elevators

Lastly, we will be refreshing our Parking Garage landing carpets as well as replacing the common area carpet and wallcovering of various floors in our Towers in the near future. Our team will be informing tenants of the dates/times that these areas will be restricted to contractor access only as we beautify our buildings. We truly appreciate your support and cooperation in advance.

Earth and Health Fair 2016 Recap

Earth and Health Fair 2016 Recap

A big mahalo to all those that participated: Sims Recycling, Oahu Waste, HBM, HMAA, Chelsea Group, Hawaii Energy, Aloha Overstock, and Hau`oli Mau Loa Foundation! A special thanks as well to Dave Ohai from Landscape Hawaii for hosting a LEED gardening tips talk!

Green Corner

Did you miss this year's Earth and Health Fair? If so, not to worry! Here are the top 5 takeaway tips from Dave Ohai at Landscape Hawaii for green gardening at home!

Green Corner

  • Soil with organic compost can mitigate fungus.
  • Avoid fungicides – they eliminate the fungus but can also eliminate the healthy plant.
  • Water plants in the early morning – overnight water keeps the plants wet and could cause fungal growth.
  • Too much fertilizer can burn the roots and may make the ground unhealthy in the long run.
  • Pruning and weeding should be done weekly – weeds absorb/steal nutrients from the soil and from fertilizers.

Storage Spotlight

Storage Units

Too many bankers' boxes cluttering your office? We have a solution for you! PGC has a variety of storage units, large and small, available for monthly rental, right here on property. Here are a few selections from our recently renovated units. Please reach out to David Whitaker at for more information or for other options.

  Renovated Unit - 72 SF$250/Month

  Renovated Unit - 42 SF$150/Month

Ryan Rutenschroer

A Message from

Ryan Rutenschroer, Compliance Manager, Lead Technician

Aloha! Did you know that Pacific Guardian Center is one of the most "green" commercial centers in Hawaii? Since the building first opened as Grosvenor Center in 1982, PGC was already considered innovative with its energy-efficient design and features. Over the decades, various upgrades and much foresight on behalf of the building's owners have continued to push the envelope of greater energy efficiency while enhancing tenant comfort.

Energy Star

Heard of Energy Star? Like TV's, washing machines and other appliances, buildings like ours can receive the Energy Star label if they perform within the top 25% of comparable building types in regards to energy efficiency. Since 2003, Pacific Guardian Center has received the Energy Star label while achieving exceptionally high energy efficiency. At one point, PGC earned a perfect Energy Star score of 100, meaning that our building was rated in the top 1% of commercial facilities in America! Within the same time, the historic Dillingham Transportation Building earned an Energy Star score of 97: excellent for any facility, especially an 80-year-old building.

LEED Silver-LEED and related logo is a trademark owned by the U.S. Green Building Council and is used by permission.

Beginning in 2009 our engineering and management team began the rigorous process of LEED (Leadership in Energy Efficiency and Design) certification through the US Green Building Council's LEED for Existing Buildings, Operations and Maintenance (LEED-EBOM) rating system. To earn LEED certification, a building must meet certain prerequisites and earn points in various credit categories which include sustainable sites, water efficiency, energy and atmosphere, materials and resources, and indoor environmental quality. After many months of planning, implementing, and documenting upgrades and "green" policies, PGC earned LEED-Silver status in 2012

In order to remain LEED certified, a building must demonstrate that it has maintained its "green" policies and systems and must re-certify every 5 years. This time around we are aiming for LEED-Gold certification, which means we must prove we can take it to an even higher level of energy efficiency and resource management. One project we have recently completed in this effort is a brand-new, reflective "cool roof" system on both Makai and Mauka Towers to help lower the energy required to cool the 31st floors of each tower.

All of the effort that goes into earning LEED certification can create a better community everywhere: here in our three Class-A commercial buildings in the heart of downtown and around the island. Greater energy efficiency equals less power demand, leading to less oil imported to Hawaii and lower costs for all tenants, giving our businesses a better opportunity to prosper. Of course there is only so much we can do "behind the scenes" as a management and engineering team to achieve our goals as a high-performance building. We need everyone to help us and remember to "REDUCE, REUSE, and RECYCLE". Think about turning off lights and equipment when not in use, recycle office paper and cardboard, carpool or ride bus, perhaps get involved in your office's "green team," or join the local US Green Building Council-Hawaii Chapter.



Jovan Wong


Jovan Wong, Engineering Adminisrative Assistant

We're very excited to announce the newest addition to our team at Pacific Guardian Center, Jovan Wong, who is coming on as the Engineering Administrative Assistant!

My name is Jovan Wong and I am happy to be a part of the PGC Team as the Engineering Administrative Assistant. I was born and raised here in what we all know as paradise. I attended the Shidler College of Business at the University of Hawaii at Manoa, and have since held several positions within the insurance industry before opting to try something different. That's when I found the opportunity to join the PGC Team. I am very glad to have seized that opportunity to be a part of something so grand while learning so much in my new position. I thank all of my coworkers for being so supportive, and I hope to be of great service to everyone here at PGC.

Carwash Spotlight

The Penthouse Garage

Did you know that we have a carwash at Pacific Guardian Center? Located on the 10th floor of the parking garage, Honolulu Auto Detailing The Penthouse Garage offers a variety of car wash and detail options at affordable rates. And what could be more convenient than having your car washed while you're at the office?

For more information, please visit and call 808-721-3632 for appointments!

Hours: Monday - Friday, 8:00am - 4:00pm

Open for Business

To all our new tenants, our warmest welcome, and to all our existing tenants, thank you for your continued business.


  226Law Offices of Bruce Wakuzawa

  301B & Y Properties

  322ABB, Inc.

  323Convergence CT

  336Law Office of Jan Weinberg

  400William Fenton Sink

  405Ashford Properties

  416GMR LLC

  417Vergil Asset Management

  437J. Nick Detor, CPA

  765Bank of the Orient

Makai Tower

  1275Samuel N. and Mary Castle Foundation

  2301Anderson Lahne & Fujisaki


  2550Robert Half International

  2790Moss & Associates

  2800/2900Watts Constructors

  2820William C. Darrah

Vacant Suites

Pacific Guardian Center has office space available ranging from a 287 SF office to a full-floor suite (14,139 SF) with ocean views! Please give our leasing agents at Hawaii Commercial Real Estate a call at (808) 440-2770 or visit them in Suite 151, Makai Tower.

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Want to Get A Word In?

Here’s your chance to let others at Pacific Guardian Center know what’s going on with your company! Is there a new addition to your company? A congratulatory message you would like to convey? What about a promotion or a service or product that you offer that others may find interesting? We’ll spread the word for you in the upcoming issues of Pacific Guardian Center, BUSINESS MADE EASY.

Submit your story to David Whitaker by fax 533-2047, by email to, or by delivery to the Building Management Office, Makai Tower, Suite 1270. Management retains the right not to accept any request it deems inappropriate for the newsletter.

Pacific Guardian Center, BUSINESS MADE EASY, is published four times annually by:

Graphic Artist: Stephanie Higa