On-Site property management services are provided by Madison Marquette. The staff at Pacific Guardian Center is dedicated to making your work environment as safe and pleasant as possible. Office hours are 8:00 a.m. to 5 p.m., Monday through Friday. Please do not hesitate to contact their office.
The following personnel are available to address your needs:
733 Bishop Street (Makai Tower), Suite 1270
Honolulu, HI 96813
24-Hour Security: 808-523-3022
For general maintenance services provided by Pacific Guardian Center engineering/maintenance staff, please enter your requests in IMPAK. This is an online tenant service request, administration and messaging system. Building standard services include, but not limited to: replacing light bulbs, hot or cold conditions, lock replacements, re-keys and duplicate keys, access FOBs, and minor plumbing. You may enter your service request 24/7 and the building staff will respond in a timely manner. Some services may be billable depending on the work required and the material(s) used. For work that can be performed by building engineering/maintenance staff, building management will ask the tenant's authorized representative to approve the estimated billable charges prior to scheduling work.
Forgot your password? Please contact the Building Management Office at (808) 537-6132.
The Pacific Guardian Center Occupant Life Safety Training Presentation is an online emergency training program supplemental to the annual Fire & Life Safety program/drill provided by the building. The presentation includes life safety information customized for the property and integrates digital images, 3D graphics, voice narration, and text. It is approximately 40 minutes and you may pause, rewind and forward as needed. The program also contains a built-in management tool for monitoring company compliance, developing reports, applying notifications, addressing physically impaired help requests, among other tools. Feel free to share this training presentation with your new employees at any time and/or as a refresher for your Fire Warden Team.
Forgot your password? Please contact BSS Support at (800) 315-5676.
- Monday through Friday — 7AM to 6PM
- Saturday — 8AM to 1PM
- Sunday and Building Holidays — CLOSED
After hours access is available to tenants with security access cards or by additional request to the Building Management Office.
To assist you in planning your operations, listed below are Pacific Guardian Center holidays observed each year.
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
While there are no building services provided on these days, Building Security is on duty 24/7 and may be contacted at 808-523-3022.
- Monday through Friday — 10AM to 2PM
- Saturday, Sunday and Building Holidays — CLOSED
For RESERVATIONS: Download and submit a completed Conference Room Agreement (PDF)