Tenant Services

On-Site property management services are provided by PM Realty Group. The staff at Pacific Guardian Center is dedicated to making your work environment as safe and pleasant as possible. Office hours are 8:00 a.m. to 5 p.m., Monday through Friday. Please do not hesitate to contact their office.

The following personnel are available to address your needs:

Sandra
GENERAL MANAGER

Sandra Bollozos-Fraticelli (S)
sfraticelli@pmrg.com
Clarissa
OPERATIONS MANAGER

Clarissa Marquart (S)
cmarquart@pmrg.com
Tess
PROPERTY
MANAGER


Tess Hirai (B)
mhirai@pmrg.com


 
Sarah
PROPERTY
COORDINATOR


Sarah Mandeville
pgcpc@pmrg.com


 
Rose
PROPERTY ACCOUNTANT

Rose Bowen
rrbowen@pmrg.com



 
Marcia
TENANT SERVICES COORDINATOR

Marcia Hall
pgcadmin@pmrg.com
808-537-6132

 
Arnold
PROJECT MANAGER

Arnold McCaleb
J. Anthony Ive, Architecture
hivearch@aol.com
808-537-6137
 
Cora
CONCIERGE

Cora Dumlao
pgcconcierge@pmrg.com
808-523-5549


 
 
 

Contact Us

Building Management: PM Realty Group
733 Bishop Street (Makai Tower), Suite 1270
Honolulu, HI 96813
Phone: 808-537-6132
Fax: 808-533-2047
pgcadmin@pmrg.com

 

Parking: 808-532-0200
24-Hour Security: 808-523-3022

PGC Service Requests: http://www.impaksolutions.com/pmrghawaii/

For general maintenance services provided by Pacific Guardian Center engineering/maintenance staff, please enter your requests in IMPAK.  This is an online tenant service request, administration and messaging system.  Building standard services include, but not limited to: replacing light bulbs, hot or cold conditions, lock replacements, re-keys and duplicate keys, access FOBs, and minor plumbing.  You may enter your service request 24/7 and the building staff will respond in a timely manner.  Some services may be billable depending on the work required and the material(s) used. For work that can be performed by building engineering/maintenance staff, building management will ask the tenant's authorized representative to approve the estimated billable charges prior to scheduling work.

Forgot your password?  Please contact the Building Management Office at (808) 537-6132.

PGC Life Safety Training Presentation: http://PacificGuardianCenter.bssnet.com

The Pacific Guardian Center Occupant Life Safety Training Presentation is an online emergency training program supplemental to the annual Fire & Life Safety program/drill provided by the building.  The presentation includes life safety information customized for the property and integrates digital images, 3D graphics, voice narration, and text.  It is approximately 40 minutes and you may pause, rewind and forward as needed.  The program also contains a built-in management tool for monitoring company compliance, developing reports, applying notifications, addressing physically impaired help requests, among other tools.  Feel free to share this training presentation with your new employees at any time and/or as a refresher for your Fire Warden Team.

Forgot your password? Please contact BSS Support at (800) 315-5676.

Find Us

Building Hours

  • Monday through Friday — 7AM to 6PM
  • Saturday — 8AM to 1PM
  • Sunday and Building Holidays — CLOSED

After hours access is available to tenants with security access cards or by additional request to the Building Management Office.

Building Holidays

To assist you in planning your operations, listed below are Pacific Guardian Center holidays observed each year.

  • New Year’s Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

While there are no building services provided on these days, Building Security is on duty 24/7 and may be contacted at 808-523-3022.

Concierge Hours

  • Monday through Friday — 10AM to 2PM
  • Saturday, Sunday and Building Holidays — CLOSED

 

Conference Room

For RESERVATIONS: Download and submit a completed Conference Room Agreement (PDF)

Conference Room Agreement

Conference Room Diagram

Parking Information